Hire it support and services talent
Support engineers and systems administrators who keep your systems and your colleagues running. Offshore Employee places dedicated professionals who work as part of your team, vetted before you meet them and supported by us after they join.
When your team can't log in, nothing else matters. We place support engineers and admins who fix problems quickly, explain them clearly and write down what they did.
Roles we place
- IT support engineers
- Help desk specialists
- Systems administrators
- Network administrators
- Microsoft 365 and Google Workspace admins
Skills we vet for
- Windows, macOS and Linux
- Microsoft 365 and Google Workspace
- Active Directory and Entra ID
- Networking basics and VPNs
- Ticketing tools (Jira Service Management, Zendesk, Freshservice)
- Clear written communication
Every candidate passes an English and communication screen, a practical assessment reviewed by senior engineers, a technical interview and reference checks. About 40% pass.
Questions, answered.
How quickly can I hire an IT support engineer?
You get a shortlist of 3–5 vetted candidates within 72 hours of your first call. Once you pick someone, they typically start within 2 weeks.
What seniority of IT support staff can you place?
Junior, mid-level and senior. Tell us what the role needs on the first call and we shortlist at that level.
Will they support our employees directly?
Yes. They work in your time zone and your ticketing tool, and talk to your team the same way an in-house IT person would. Communication is checked at the very first stage of our vetting.
Building with AI as well?
Our core focus is AI-native talent. Ask us about AI engineers, ML engineers and data science engineers for the same team.